At Devbhoomi Farms, we strive to ensure that your organic products reach you in perfect condition and on time. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased through our website.

1. Shipping Locations

1.1 We currently ship our products across India. If you reside outside India, please contact us for special arrangements.

1.2 Delivery is subject to the availability of serviceable courier partners in your area.

2. Order Processing

2.1 Orders are typically processed within 1-2 business days of confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2.2 You will receive an order confirmation email with a summary of your purchase and a tracking number once your order is dispatched.

3. Shipping Charges

3.1 Shipping charges are calculated based on the weight, size, and destination of your order. These charges will be displayed at checkout before you complete your purchase.

3.2 We may offer free shipping on orders exceeding a specific value. Details of such offers will be communicated on our website or through promotional emails.

4. Delivery Timeframes

4.1 Estimated delivery times vary based on your location and the courier partner’s network. Typically, deliveries take:

• 3-5 business days for metro cities
• 5-7 business days for non-metro locations

4.2 Delays may occur due to unforeseen circumstances such as weather, strikes, or transportation issues. We will do our best to keep you informed in such cases.

5. Tracking Your Order

5.1 Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to monitor the status of your shipment in real time.

5.2 If you face any issues with tracking, please contact our customer support team for assistance.

6. Packaging and Handling

6.1 We take great care to package your products securely to ensure they reach you in optimal condition.

6.2 If you notice any damage to the package at the time of delivery, please do not accept it and notify us immediately.

7. Non-Delivery or Delayed Delivery

7.1 If your order is not delivered within the estimated timeframe, please contact us. We will investigate the issue with our courier partner and provide an update.

7.2 In case of non-delivery due to incorrect or incomplete address details provided by you, additional charges may apply for reshipping.

8. Return of Undelivered Packages

8.1 If a package is returned to us due to reasons such as an incorrect address, failure to accept the delivery, or unavailability of the recipient, we will notify you. You may choose to have the package reshipped at an additional cost.

9. International Shipping

9.1 Currently, we do not offer standard international shipping. For international orders, please contact us directly at devbhoomifarms14@gmail.com

10. Contact Us

If you have any questions or concerns about our Shipping Policy, please get in touch with us:

• Phone: +91-7895162038
• Email: devbhoomifarms14@gmail.com
• Address: Devbhoomi Farms, Badowala, (Opp. Petrol Pump)Shimla Road, Dehradun, Uttarakhand, India

We are committed to providing you with the best service and ensuring that your organic journey with Devbhoomi Farms is seamless and delightful.